Support

Welcome to the Messier Support Center!

We're here to assist you with any questions or issues you might encounter while using Messier. Our support team is committed to ensuring you have a seamless experience. We understand the importance of prompt and effective support, and while we strive to assist each user with care and attention, please note that response times may vary.

Contact Us

If you're experiencing issues or have any questions, please don't hesitate to reach out to us directly at support@messier.co. To help us serve you better, please include the following details in your email:

• Your name and contact information
• A clear and detailed description of the issue or question
• Any relevant screenshots or additional information that could help us understand the situation better

Response Time

Our support team is dedicated to responding to all inquiries as quickly and thoroughly as possible. We appreciate your patience and understanding as we work to assist you. Our goal is to provide comprehensive and helpful support to every inquiry.
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Deleting Your Account

To comply with GDPR regulations and ensure your data privacy, we provide you with the option to delete your account from our platform. If you wish to proceed with deleting your account, please follow the steps below:

1. Send an email to our support team at support@messier.co from the email address associated with your account.
2. In the subject line of the email, please write "Request to Delete Account".
3. In the body of the email, include the following information:
   • Your full name
   • The email address associated with your account
   • Any additional details you deem necessary for us to locate your account.
4. Once we receive your email, our support team will verify your request and proceed with the deletion process.

Please note that deleting your account will result in the permanent removal of all your data and account information from our system. This action cannot be undone, and you will lose access to your account and any associated data.

If you have any questions or encounter any issues during the process, please don't hesitate to reach out to our support team at support@messier.co. We're here to assist you every step of the way.

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Feedback and Suggestions

At Messier, we're always looking for ways to improve. If you have feedback or suggestions, we would love to hear from you! Your input is crucial in helping us enhance the app and the user experience. Please feel free to share your thoughts and ideas with us at support@messier.co.

Thank you for choosing Messier. We're here to support you and look forward to assisting you in any way we can.